Irina Dreichuk

About Irina

Irina Dreichuk is a dynamic Business Operations Consultant and Advanced Data Analyst with a wealth of experience in optimizing business processes and driving strategic initiatives. Her career has been marked by a relentless pursuit of excellence in data-driven decision-making, operational efficiency, and customer satisfaction. With a proven track record in Lean Six Sigma, Agile methodologies, and advanced analytics tools like SAP, Power BI, and Tableau, Irina has consistently delivered transformative solutions that enhance productivity and streamline workflows.

Irina's passion for technology and innovation, coupled with her expertise in operational excellence and customer experience management, makes her a valuable asset to any organization. She excels at leveraging data analytics to unlock new possibilities and achieve exceptional results, always with a keen focus on improving customer journeys and enhancing overall performance.

Career Journey

Currently, Irina is a Business Operations Consultant at Motorola Solutions, where she began her role on June 17, 2024. At Motorola, she is responsible for leading strategic initiatives to improve business operations, optimize processes, and drive innovation across the organization. Her expertise in data-driven decision-making and operational excellence is pivotal in enhancing the company's performance and customer satisfaction.

Previously, Irina worked as a Senior CX Operational Excellence Leader at Honeywell until June 2024. During her tenure, she spearheaded global initiatives to align operations with digital transformation goals and improve process adherence. Her experience includes managing complex, cross-functional teams, optimizing building automation systems, and developing global Standard Operating Procedures (SOPs) to enhance efficiency and reduce variability. She also played a pivotal role in driving significant improvements in key performance indicators (KPIs), SAP implementation, and customer satisfaction metrics across the Central and Eastern Europe (CEE) region.

Achievements

• Successfully led continuous improvement initiatives at Honeywell, enhancing productivity and user efficiency.
• Developed and implemented global SOPs and performance metrics tailored to specific business needs.
• Optimized building automation tools and systems, ensuring technology readiness and maximizing efficiency.
• Recipient of the Six Sigma Green Belt certification and multiple awards for exceptional customer service and operational excellence.
• Led the successful automation of 95% of invoice processing, significantly improving workflow efficiency.

Education

Master's Degree, University of Economics in Katowice, Katowice (2015 – 2017)
Presidential grant winner (among 5 countries)
Bachelor of Economics, Kujawy and Pomorze University, Bydgoszcz, Poland (2012 – 2015)

Courses

Contact

For any inquiries, please reach out to her via LinkedIn .